Support

Support your customers on any product, any time, anywhere.

We work alongside your business to give each customer the best solutions for getting help and advice.

Support your customers on any product, any time, anywhere.
Our intelligent knowledgebase.

Our intelligent knowledgebase.

We are the world’s largest resource for products, apps, and services. You can find the most effective answers to customer problems with guides, AI-powered videos, and analytics to help improve support.

See For Yourself
We match customers with the right product.

We match customers with the right product.

Your customers can easily choose their next device online with filters, search, product explainers, and comparison tools to find the right product. Buyer’s remorse? Never heard of it.

New tech. Now what?

New tech. Now what?

Customers can set up, register, and learn how to use their new tech, wherever they are. Our platform helps with over 40,000 products, making manuals a thing of the past.

Here to help 24/7.

Here to help 24/7.

When customers have questions, we’ve got answers for nearly any product, anytime. Our self-serve tools are always available. And if that doesn’t do the trick, we offer call center training for your agents with
 step-by-step guides. Keeping costs low and satisfaction high.

Why Likewize?

  • Happy Customers

    Happy Customers

    Our customer support solutions create record levels of customer satisfaction.

  • Lower Costs

    Lower Costs

    Fewer calls and repairs mean big savings for your business.

  • Digital First

    Digital First

    We’re experts at wholesale transformation with digital-first programs.

We're trusted by many of the biggest brands on the planet.

Thanks to the work with Likewize, we have the highest customer satisfaction score in Europe. We recently had other countries asking us how we continually perform at such a high level.

Global OEM Content Manager

We appreciate the innovation, speed and exceptional delivery of programs.

International Wireless Carrier SVP Products & Devices

Providing technical support for our extremely wide range of products was always a challenge but that changed when we brought in Likewize as a partner. Our technical support became unrivaled. We were able to massively boost our online platform and reduce returns while slashing call center costs.

National Retailer Global Program Manager

By joining forces with Likewize we were able to provide our customers with new, more flexible and more complete products for device repairs, upgrades and replacements.

Telecommunications Company Head of Products & Revenue

Likewize is an expert in the market and a trusted partner who has helped us deliver a world class experience for our customers in record time. We are continually evolving and improving the service and Likewize has provided a best-in-class partnership that has helped us achieve our operational goals – we are delighted to work with Likewize.

Wireless Carrier Head of Product

The We-Come-To-You repair option has proven to offer our customers an unrivalled level of convenience, helping keep devices in customers hands for longer and raising the bar in service. With Likewize we have seen consistent growth in NPS and a commitment to driving high levels of customer service.

International Bank Head of Customer Benefits Sourcing

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